Licensed Emergency Electrician in East Rockaway & South Shore Nassau
Rapid, methodical electrical diagnostics and hazard mitigation for burning panel odors, partial power loss, storm-damaged service drops, and dead critical circuits.
At a Glance
Viking Electric & Design provides licensed emergency electrical troubleshooting and repair from our East Rockaway base across South Shore and central Nassau County. Call (516) 530-3840 (24/7 Emergency Dispatch) for urgent hazards including overheating breakers, arcing outlets, storm-damaged weatherheads, flooded basement electrical equipment, and sudden loss of power to heating or sump pump circuits.
WHY CHOOSE VIKING ELECTRIC
- Free On-Site Estimates
- Permits & Inspections Included
- Nassau & Suffolk Licensed
- Based in East Rockaway
What Our Emergency Electrical Repair Service Includes
Electrical emergencies rarely happen at a convenient hour—and unlike a leaky faucet, a failing electrical connection carries immediate fire and shock hazards. When half of your house suddenly loses power, a breaker refuses to reset and feels hot to the touch, or a storm pulls the overhead service mast away from your siding, you need a licensed local electrician who can diagnose the fault accurately and stabilize your system.
Because we are headquartered right in East Rockaway, we can reach South Shore communities—including Oceanside, Lynbrook, Rockville Centre, Long Beach, Hewlett, Baldwin, and Freeport—quickly without dispatching from an out-of-area call center. Our trucks carry diagnostic meters, thermal imaging tools, replacement breakers across major panel brands, meter sockets, and service mast hardware.
When you call us for an urgent repair, our first priority is making your property electrically safe. If a storm or utility neutral failure has damaged your service entrance, we isolate the hazard, perform temporary or permanent code-compliant repairs, and coordinate directly with PSEG Long Island or your municipal electric department when a utility disconnect or emergency tag is required.
When to Call an Emergency Electrician Immediately
Do not repeatedly force a tripping breaker back into the ON position. Contact a licensed electrician immediately if you experience any of the following conditions:
- A acrid, fishy, or burning plastic odor coming from your breaker panel, wall switch, or receptacle—a classic sign of arcing terminals or melting insulation.
- Partial power loss or wildly fluctuating brightness (some lights go super bright while others dim), which indicates a loose or corroded utility/service neutral conductor that can destroy electronics.
- A storm-damaged overhead service drop, bent roof mast, or pulled-away meter pan where live utility conductors are strained or exposed.
- Buzzing, crackling, or visible sparks inside your main breaker box or exterior disconnect switch.
- Water intrusion into your electrical panel, exterior meter socket, or basement outlets during heavy rain or coastal tidal flooding.
Our 4-Step Installation & Inspection Process
Every project is managed directly by founder Robert Neidecker from load calculation through final municipal underwriter sign-off.
Direct Phone Triage & Safety Guidance
When you call (516) 530-3840, we immediately assess whether you should shut off a specific branch breaker, turn off the main disconnect, or call 911 / PSEG Long Island first for downed street wires.
On-Site Fault Isolation & Thermal Diagnostics
We test phase-to-phase and phase-to-neutral voltages, inspect bus bars and junction boxes, and pinpoint the exact short circuit, ground fault, or loose termination causing the failure.
Hazard Mitigation & Permanent Repair
We replace failed breakers, burnt receptacles, damaged wiring sections, or torn-down service entrance hardware on the spot—or establish safe temporary power to heating and sump pumps if a custom part is needed.
System Verification & Prevention Report
Before leaving, we load-test the repaired circuit and provide a clear explanation of what caused the failure and whether any underlying panel or wiring issues require follow-up attention.
Who Owns What: Homeowners vs. PSEG Long Island in Storm Damage
One of the most common points of confusion after a Long Island windstorm or fallen tree limb is where the utility’s responsibility ends and the homeowner’s begins. PSEG Long Island owns and maintains the overhead wires from the street pole up to the splice point (drip loop) at your house—plus the glass/digital meter module itself. However, the homeowner owns the weatherhead, the service mast/conduit, the SE cable running down the side of the house, and the metal meter pan enclosure.
PSEG crews will not reconnect power to a home if the weatherhead, mast, or meter pan is pulled off the siding or structurally compromised. We perform emergency service-mast and meter-pan rebuilds so utility crews can safely restore your power without delay.
Long Island Standards We Enforce
- Emergency service mast, weatherhead, and meter pan repairs after tree or wind damage.
- Open-neutral and high-resistance connection diagnostics on older aluminum and cloth-wrapped branch wiring.
- Emergency dispatch policy: Upfront diagnostic evaluation with clear written quote with 24/7 Emergency Dispatch.
Local Emergency Electrical Repair Guides by Town
Select your community below for town-specific building department permit rules, utility disconnect requirements, and local project examples:
Emergency Electrician — Frequently Asked Questions
- What are your emergency electrical service hours and diagnostic fees?
- Our standard operating hours are Mon-Fri: 8:00 AM - 6:00 PM, with emergency response availability of 24/7 Emergency Dispatch. We provide an upfront diagnostic evaluation with a clear written repair quote before any major work begins.
- Half the power in my house went out, but no breakers are tripped. What should I do?
- If 240V appliances (dryer, central A/C, electric stove) stop working and half your 120V rooms are dead, you have likely lost one leg (phase) of your 240V service—either at the main breaker, the meter socket jaws, or the utility drop. Turn off your 240V double-pole breakers to protect compressor motors and call us immediately.
- A tree pulled the electrical wire and pipe off the side of my house. Do I call PSEG or an electrician?
- Call both. Call PSEG Long Island (1-800-490-0075) first to report any live downed wire and have them de-energize the drop if necessary. Then call Viking Electric & Design at (516) 530-3840 to rebuild the ripped-down weatherhead, service cable, and meter pan—because PSEG cannot reattach their line until the house-side equipment is repaired by a licensed electrician.
- Why does my breaker smell like burning plastic or fish?
- Electrical components are manufactured with heat-resistant thermoset plastics and phenolic resins that emit a distinct pungent, fishy odor when overheating due to loose terminal screws or pitted bus-bar stabs. Shut off that breaker immediately and schedule an urgent inspection.
Related Electrical Services
Electrical Panel Upgrades
Replace undersized or obsolete breaker boxes, weatherheads, and service entrance cables with clean, code-compliant 200-amp power engineered for modern South Shore and Nassau County homes.
EV Charger Installation
Safe, hardwired 240V EV charging stations engineered for continuous high-amperage loads—installed cleanly in garages, driveways, and commercial parking areas across Nassau and western Suffolk.
Generator & Transfer Switch Installation
Protect your home or business from coastal nor’easters, hurricane outages, and grid failures with code-compliant automatic transfer switches, portable generator inlets, and whole-home backup power.
Where We Work
Based in East Rockaway, NY. Our core service area is the South Shore of Nassau County, central and eastern Nassau, and western Suffolk. We also take jobs in the five boroughs by appointment.
South Shore Nassau
East Rockaway, Oceanside, Lynbrook, Hewlett, Woodmere, Cedarhurst, Lawrence, Atlantic Beach, Island Park, Long Beach, Baldwin, Freeport, Rockville Centre, Bellmore, Merrick, Wantagh, Seaford
Central & Eastern Nassau
Valley Stream, Franklin Square, Garden City, Mineola, Hempstead, East Meadow, Massapequa, Farmingdale, Bethpage, Levittown, Hicksville, Plainview, Jericho, Syosset
Western Suffolk
Amityville, Copiague, Lindenhurst, Babylon, West Babylon, North Babylon, Deer Park, Melville, Huntington, Huntington Station, Commack, Dix Hills